Effective Date: November 17, 2025

Robert & Sons Insulation (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website robertandsonsinsulation.com (the “Site”) and submit information through our contact forms.

Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out and submit our contact form
  • Request a quote or consultation
  • Communicate with us via email or phone

The personal information we collect may include:

  • Name: Your first and last name
  • Email Address: Your email address
  • Phone Number: Your telephone number
  • Message Content: Any information you choose to include in your message or inquiry

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visits
  • Device identifiers
  • Clickstream data

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. This includes:

  • Essential Cookies: Necessary for the Site to function properly
  • Analytics Cookies: Help us understand how visitors use our Site
  • Marketing Cookies: Used to track visitors across websites and display relevant advertisements

2. Facebook Pixel and Advertising

Facebook Pixel

Our Site uses the Facebook Pixel, a tracking code provided by Facebook, Inc. The Facebook Pixel allows us to:

  • Measure the effectiveness of our Facebook advertising campaigns
  • Understand the actions people take on our Site after viewing our Facebook ads
  • Create custom audiences for targeted advertising
  • Track conversions and optimize ad delivery
  • Build remarketing audiences to show ads to people who have visited our Site

The Facebook Pixel collects information including:

  • Your IP address
  • Browser and device information
  • Pages visited on our Site
  • Actions taken on our Site (such as form submissions)
  • Facebook cookie data (if you are logged into Facebook)

How Facebook Uses This Information

Facebook may use the data collected through the Facebook Pixel to:

  • Provide measurement and analytics services to us
  • Display relevant ads to you on Facebook and Instagram
  • Improve their advertising systems and services

For more information about Facebook’s data practices, please review Facebook’s Data Policy at https://www.facebook.com/privacy/explanation.

Opting Out of Interest-Based Advertising

You can opt out of interest-based advertising from Facebook and other participating companies through:

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service
  • To provide quotes and information about our insulation services
  • To communicate with you about your request or project
  • To improve our website and services
  • To send you marketing communications (with your consent where required)
  • To analyze website usage and trends
  • To measure the effectiveness of our advertising campaigns
  • To create and deliver targeted advertisements
  • To prevent fraud and enhance security
  • To comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Web hosting providers
  • Email service providers
  • Analytics providers (such as Google Analytics)
  • Advertising platforms (such as Facebook)
  • Customer relationship management (CRM) systems

Advertising Partners

We share information with advertising partners, including Facebook, to deliver targeted advertisements and measure campaign performance. This includes data collected through the Facebook Pixel.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and related communications are typically retained for up to three years, after which they may be deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to the personal information we hold about you and request that we correct any inaccuracies.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out of Marketing

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Site.

Do Not Track

Some browsers have a “Do Not Track” feature. Our Site does not currently respond to Do Not Track signals.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt out of the sale of your personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

11. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate personal data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Robert & Sons Insulation
Email: info@robertandsonsinsulation.com
Website: robertandsonsinsulation.com

This Privacy Policy was last updated on November 17, 2025.